Projects Delivery Lead

  • Bangalore
  • Systems & Technology
  • Report to: Critical Systems Head

Job Responsibilities:

Business Analysis, Requirements Gathering, and Solutioning

  • Define the strategy and path for a team responsible for delivering technology enabled business solutions that are critical to the day-to-day operations and continued growth of the business

  • Translate business requirements/problem statements into system changes

  • Participate in requirements gathering sessions with business users

  • Document (BRDs, User Stories) requirements for new features, enhancements, data capture, process functions, reports, and training, integrations, dependencies

  • Develop expertise on internal systems and understand the functionalities of the system

  • Analyze the impact of changes to previously implemented releases

  • Manage communication across all stakeholder groups

  • Be involved and engaged through software development life cycle and own requirement management end to end from initiation through implementation


  • Must act as Scrum Master for delivery/project teams

  • Lead and manage the Business solutions team - drive requirements meetings, be the SPOC for all solutions related discussions and decision making, plan and execute requirement management and testing through delivery/releases

  • Work with internal/external technical delivery teams for planning and executing the development activities and timely delivery of solutions, as per agreed scope

  • Track, manage, and report project deadlines and schedules

Testing and Release

  • Planning and execution of functional / user acceptance testing, Develop comprehensive test scenarios, cases, and test data

  • Execute tests, analyze and document results, and address issues as and when they arise

  • Plan and Execute release management process

  • Own and manage all project and release documentation for audits

People Management

  • Manage a team of Business Solution Specialists of ~5+ years of experience

  • Delegate and coordinate tasks for the team

  • Coach, mentor team members

  • Plan KRAs, objectives and track performance against set objectives


  • Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or related field

  • Work Experience: 10+ years of progressive experience working as a Business Analyst, Systems Analyst, or Team Lead

  • Good knowledge of banking and financial services domain, and one or more out of loan management process credit risk, or asset-liability management process credit risk, or asset-liability management

Other Requirements:

  • Experience with the Software Development Life Cycle, Lending systems, processes

  • Keen interest in learning technology

  • Ability to work in a demanding and fast-paced environment

Skills & Competencies

Technical Skills

  • Extensive experience in requirements gathering, design, development, and testing of business software

  • Extremely comfortable in creating and executing testing strategies, including but not limited to unit, functional, system, stress, performance, usability, regression, and acceptance testing

  • Good understanding of product/systems, integrations, dependencies, APIs, Web services, web, and mobile applications

Soft Skills

  • Strong verbal and written communication skills, able to speak with business experts and understand the loan management and accounting domain

  • Well organized and consistently delivers on commitments

  • Good team and a people’s person

  • Ability to work across multiple groups/teams


  • Deep understanding of Agile / Scrum software development

  • Business and System Analysis

  • Banking and Lending functional knowledge

  • API and Integrations

  • Functional Testing / UAT

Behavioral Traits

  • High social responsibility & Integrity

  • Building relationships

  • People-oriented and Goal-oriented

  • Determination to succeed

  • Must have a go-getter attitude

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