Job Responsibilities:
Network
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Good Hands on knowledge on the LAN,WAN concepts
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Network device configuration knowledge ex. Switches, routers
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Conceptual knowledge on Firewall configuration and rule management VPN configuration
Branch & HO Infra Maintenance
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Experience in handling Server room setup including UPS
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Hands on experience in maintaining CCTV and Biometric access setup
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Knowledge on Video conferencing systems configuration and trouble shooting.
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Laptop/user endpoint system maintenance and trouble shooting at Hardware and software level
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Proactive monitoring of Infrastructure and regular maintenance of the system
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Experience in Managing DLP and Mail security solutions
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Knowledge of malware types, malware analysis tools & procedures, and reporting malware analysis output
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Knowledge of system and application security threats and vulnerabilities
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Backup and restoration of end user devices.
Application support
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GSuite configuration knowledge
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Configuring end user system
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Antivirus/EDR policy configuration and maintenance
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End point DLP policy definition and monitoring
Vendor Management
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Raising tickets on the Vendor portal
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Follow up on the vendor tickets, and providing support to the vendor as and when required
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Maintaining SLA of the Vendor tickets
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Reconciliation of SLA for the vendor ticket as per the agreed terms on monthly basis.
Compliance
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Good Knowledge on the IT security compliance ISO 27001 Standards
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Maintain compliance standard across all IT Infrastructure.
Qualifications:
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-Bachelor degree in engineering or computer science with Minimum 4 – 7 years of experience in technical design, cloud architecture and implementations. Should also have experience in IT security and compliance.
Other Requirements:
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Keen interest in learning technology
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A great team player and should be able to work across multiple groups / teams
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Should be able to work in a demanding environment
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Strong written and oral communication and interpersonal skills
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Must have a go-getter attitude
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High social responsibility & Integrity
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Compliance to policies, rules and regulations
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Belief in Teamwork & Effective leadership
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Good Vendor management skills
Skills & Competencies
Technical Skills
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Extensive experience endpoint configuration and trouble shooting.
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Exposure CCTV, UPS, Biometric configurations
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Mid-level skills with Linux and Windows Operating systems
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Good understanding on security solutions, like Endpoint DLP, EDR, Mail gateway solutions
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Hands on Experience in GSuite Management and trouble shooting
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Technology knowledge:
⮚ Gsuite
⮚ Mail DLP, Endpoint DLP, Mail gateway
⮚ Network concepts, Cisco Firewall
Soft Skills
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Good Analytical and problem solving skills
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Knowledge of the financial services domain will be an added advantage.
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Knowledge of the financial services domain will be an added advantage.
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Ability to collaborate with internal and external stakeholders for effective delivery of the tasks assigned
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Analytical and problem-solving skills
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Strong verbal and written communicator, able to speak with the business stakeholders and understand the requirements
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Well organized and consistently delivers on commitments
Competencies
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End user computing trouble shooting
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Knowledge on Gsuite, DLP, Mail gateway, Antivirus
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Completing task with in the stipulated SLA timeline
Behavioral Traits
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High social responsibility & Integrity
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Building relationships
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Belief in Teamwork & Effective leadership
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People-oriented and Goal-oriented
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Determination to succeed